VERY IMPORTANT SHIPPING INFORMATION FOR OUR CUSTOMERS:
++PLEASE CHECK YOUR WEATHER FORECAST BEFORE PURCHASING++🌡️ If your temperatures are above 90f or below 40f please reach out to us about delaying the shipping date so we can avoid unnecessary damage to your new plants. We have no issue holding your plants as long as necessary.
🌡️During the winter months we offer a winter shipping bundle for purchase that includes (Thermal insulation + Uniheat heat packs up to 120hrs)
📬We ship every Monday from New Orleans , Louisiana.
📦All FREE SHIPPING or SALE/PROMOTIONS ship UPS GROUND
📦All Tropicals ship out UPS 3-DAY or UPS GROUND
📦All Cactus ship out UPS GROUND
📦All Ceramics ship UPS GROUND & ship separately from all plants
👀Please be aware, all sales are final once shipped.
👀We are not liable for weather related shipping damages , carrier delays or lost packages.
🌱🪴🌵We pride ourselves in shipping high quality live plants and do our very best to ensure your new plants arrive to you safe and secure.
Unfortunately, once we ship your plants this is out of our control
💥 By purchasing live plants to be shipped to you:
you are agreeing that there is an inherent risk of plants arriving damaged due to fluctuating temperatures, weather & shipping stress, leaves yellowing from stress,
stems breaking...etc involved in this process.
(●'◡'●) Please note:
🪴If your plants arrived stressed please feel free to contact us, we have have a lot of experience growing and rehabbing plants ,we will help you.
REFUNDS & CANCELATIONS
💥If you notify us within 24hrs of placing your order :
We will cancel and refund your order minus a 20% restocking fee
💥After 24 hours we will issue store credit for the full purchase price. Otherwise, all sales are final.
EXPRESS & CUSTOM ORDERS
📨If you need guaranteed fast delivery, please upgrade to UPS OVERNIGHT in the checkout. If you do not see this option please contact us for upgrades and assistance.
📨If you have any questions about building a custom order please reach out.
__________________________________| We are available
| Monday - Saturday
| 9:00 am - 5:00pm CST